Looking for a V.A.?
Count me in!
M
Mark Anthony Savillo
Allow me to assist you!
I specialize in Administrative Tasks, Image and Video Editing, Website Creation, Social Media Management, Generating Buyers or Sellers List, Skip Tracing, Objection Handling, Warm or Cold Lead Determination, Valuation of Comparable, CRM Management, and many more!
You name it! I'll do it!
01 PROFESSIONAL
MY KNOWLEDGE LEVEL AS A VIRTUAL ASSISTANT
LEAD SOURCING
95%
LEADS MANAGEMENT
90%
SKIP TRACING
95%
IMAGE AND VIDEO EDITING
95%
COMPARABLE
90%
APPOINTMENT SETTING
85%
ADMIN TASK
95%
WEBSITE MANAGEMENT
90%
02 MORE ABOUT ME
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03 Experience
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November - Present
Remote Social Media Manager, Website Manager, Database Manager, Video and Image Editor, Content and Caption Creator
Creative Social Media Manager
o Creates / Edit Image and Video for Youtube, Facebook, Instagram, and LinkedIn
o Creates Captions / Contents
Website Manager
o Creating a new website / page / forms
o Managing Links
o Updating the website contents
o Connecting fields to Infusionsoft CRM
Database Manager
o Adding new contact lists
o Creating tags / adding tags
o Sending out broadcast emails
Real Estate
o Appointment Setter
o Cold Calling
o MLS Management
o Virtual Front Desk
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[February 2018 – June 2019]
Telus International Philippines
Customer Support Specialist IV
It’s a Telco Company wherein I was able to assist customer with regards to their Internet, Phone and TV services, it’s either billing concern, sales, technical support, billing and retention, and new phone plans which I discuss with customer. Also I got the chance to provide support to new hire agents where I send feedback and reports to the Team Lead.
[July 2019 - November 2019
REVA Global LLC
Real Estate Virtual Assistants Global
Creative Design Lead
o Training of Real Estate essentials for Investors.
o Trained in handling objections on seller lead calls, determining between a warm or cold lead.
o Overview of CRMs
o Creating Buyer's Lists
o Valuation of Comperables
o Skip Tracing
[June 2017 - January 2018]
Trec Global Corp
Trec Global Corp provides home based opportunity and I was hired as one of their Universal Agent that handled Inbound Outbound, Email and Chat Support regarding VeriFone Devices. I was responsible for troubleshooting, orders for replacement and updates with the clients’ devices. I assist in providing technical resolution to callers that needs technical support and verifies lead information for new merchants.
[January 2017 - April 2017]
Microsourcing, Altegra Health
Remote Supervisor
A Healthcare company. I handled a project based account where I supervised Field Reviewers composed of USA Registered Doctors and Nurses who were hired to gather Demographics from different Hospitals, Clinics or Record Stations across USA. As a remote supervisor, I ensure accurate time sheet, attendance, reports and activities of 19 Doctors and Nurses assigned to me. I assign task, allocate A Healthcare company. Handled a project based account where I supervised Field Reviewers composed of USA Registered Doctors and Nurses who were hired to gather Demographics from different Hospitals, Clinics or Record Stations across USA. As a remote supervisor, I ensure accurate time sheet, attendance, reports and activities of 19 Doctors and Nurses assigned to me. I assign task, allocate appointments, provides map to them, books flight, rental car, room accommodations, and gas reimbursements. I also assist with their concern, do review their application and decides if they are fit for the post. I also make sure that the collected or gathered demographic data are correct to be qualified for insurance reimbursements.
[March 2011 - June 2012]
Teleperformance, Philippines, Inc.
Customer Care Consultant II
I was a Level 2 Customer Specialist who supports inbound and outbound calls that deals with customer’s flight, rental car, hotel, and cruise reservations. I also provide assistance to escalated calls and acted as a subject matter expert that provides support to new hired agents. I worked to build the customers confidence and promotes the company’s additional products and services.
[May 2015 - April 2016]
Sophi. Inc,
Customer Loyalty Support
Handled a travel account that deals with VIP customers. As a Customer Loyalty Support, I ensured customers hotel itinerary by calling out to different hotels anywhere in the world and speaking directly to the hotel managers, staff, and back office representatives. I also edit and corrects the company’s website hotel images and star ratings.
I am excited to hear from you!
I do my job with honesty and integrity. I respect and value time. I listen and partner.
I'm a Virtual Assistant Rock Star and I love what I do.
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https://mljc08.wixsite.com/masavillo
Tel: +63 999 509 0768